Australia
Melbourne
A city of coffee and culture, laced with one of the world's largest tram networks — free to ride in the centre.
Taxis and rideshare
Updated on August 2, 2026
How to ride
- 1Decide whether to hail one or book oneOnly taxis can be hailed or taken from a rank - always book Uber or DiDi in the app.
- 2In a taxi, check the meter startsA hailed or rank taxi must run the meter for the whole trip. If it stays off, decline the ride and take another car.
- 3Check the car and the driver before boardingTaxis display a photo ID card on the dash; for a booked car, match the plate and driver against your app first.
- 4If the cost matters, ask for an estimate firstYou may ask the driver or provider for an upfront estimate - worth doing for booked cars, which the maximum fares do not cover.
- 5Pay in the car, or let the app do itIn a taxi you pay in the car by cash or card; with Uber or DiDi the payment method on your account is charged automatically.
- 6Report a problem with the QR code in the carEvery taxi and rideshare car carries a state QR code by the back seat; scanning it opens the regulator's complaint form.
Typical costs
How the meter adds up6
Estimates use exchange rates as of November 3, 2026
Payment
Quick facts
Facilities
Lifts (step-free)(Limited)Wheelchair accessible vehicles (WAVs) operate here, and trips for wheelchair or mobility-aid users are exempt from the high occupancy fee. Refusing a passenger travelling with an assistance animal is illegal, and since August 2026 it must be reported to the regulator.
Rules
Eating & drinking on board(Limited)A driver may refuse you if you are drinking alcohol in the car
Smoking(Banned)Banned in every vehicle, e-cigarettes and vapes included
Pets(Limited)Refusing a passenger travelling with an assistance animal is illegal
Apps & info
Operating hoursThe apps run around the clock - Uber's own Melbourne page says 24/7. Taxi maximum fares assume night work too: an Overnight tariff covers 5pm to 9am, and a higher Peak tariff applies from 10pm to 4am on Friday and Saturday nights, all day on Christmas Day, Boxing Day and New Year's Day, and from 6pm on New Year's Eve. The meter must switch tariffs automatically by the clock - drivers are not allowed to select one by hand.
Heads-up
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Never take a ride from someone who approaches you
Never take a ride from someone who approaches you, at the airport or on the street. Touting has been illegal in Victoria since 2019 - there is no meter, and the driver is often unaccredited in an unregistered vehicle. Use the signed taxi ranks, or the designated pickup points for your app.
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Check the taxi meter is running before you set off
In a taxi you hailed or took from a rank, check the meter is running before you set off. Using it is a legal requirement for the driver, and not doing so is an offence. If they will not start it, get out and take another car.
Timetable
Editor Naotaka 