Italy
Milan
Italy's capital of fashion and design. Beneath the Duomo runs the country's largest metro network.
Taxi and NCC private hire
Updated 18 days ago
How to ride
- 1Go to a rank, or call or book by appMilan taxis do not stop when hailed. Go to an official rank, or call the free city-wide number 02.7777.
- 2For Uber, book in the appUber in Milan dispatches licensed NCC private-hire drivers or partner taxis. NCC cars cannot be hailed; you book first.
- 3Check whether a fixed fare appliesFixed fares cover set airport and Rho Fiera routes. Before getting in, ask the driver whether the fixed fare or the meter applies.
- 4Ask about card payment before boardingNearly all taxis take cards, but the city's own tourism portal advises confirming before you board. Cash also works.
- 5Pay the amount shown on the meterPay only what the meter shows; motorway tolls are the sole extra. On a fixed-fare route the published amount is the whole price.
- 6If something goes wrong, get a receiptAsk for a receipt with the taxi number, date, time, route and amount paid, then take it to the city's public-vehicle office.
Typical costs
Fixed-price routes6
How the meter adds up7
Estimates use exchange rates as of September 5, 2026
Payment
Tap for where to get the app
Quick facts
Heads-up
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When the fixed fare stops applying
Fixed fares apply only if the trip runs without stops and without a change of route. If you ask the driver to go a different way, the fixed price lapses and the meter takes over. On a booking, waiting more than five minutes also lets the driver add the metered cost of coming to collect you.
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The meter is the whole price
Passengers owe only the amount shown on the meter, and the sole permitted extra is motorway tolls. Those tolls are charged one way when the destination is inside the airport basin (the Milan, Bergamo and Varese comuni covered by the regional rules) and both ways when it lies outside, so being charged for the return leg on a trip out of the basin is not overcharging.
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Get a receipt, then take it to the city office
If you dispute a fare, ask the driver for a receipt showing the taxi number, date and time, route and amount paid, and take it to the city's Ufficio Sharing e Autopubbliche at Via Sile 8. The driver must issue a receipt when the passenger asks for one.
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If a driver refuses your card
Accepting card payment is a legal duty in Italy, and refusing it carries a fine of 30 euro plus 4% of the transaction. Milan's official tourism portal says nearly all taxis take cards, but still advises confirming before you board.
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You may pick which cab at a rank
The regional rules let you pick any waiting cab at a street rank - not just the first in line - for reasons such as luggage, party size, payment methods, pets or wheelchair access. Airport and railway ranks fall under a separate article (art.33 c.5) where the order of arrival applies, but even there you may take a different cab from the loading bay if, for instance, the driver has no card terminal. That is why asking about cards before you get in is worth doing.
