Spain
Madrid
Spain's capital of grand museums and a royal palace. One of Europe's largest metro networks covers the city.
Taxi and VTC ride-hailing
Updated 17 days ago
How to ride
- 1Hail a cab with a green light, or go to a rankA green roof light means the cab is free. At a street rank you may pick which waiting cab to take.
- 2At the airport, walk out to the rankThe ranks are outside the arrivals area at every terminal. Do not follow anyone touting for business inside.
- 3Book a VTC in the app firstA VTC car cannot be hailed. At the airport you meet the driver at the pickup point in the car park.
- 4Check the meter starts runningThe meter and the roof module both show which tariff number is running - 4 for the airport flat fare.
- 5Pay by cash or card and take the receiptPaying by card is the passenger's right. Ask for the printed receipt in case you need to dispute the fare.
Typical costs
Fixed-price routes1
How the meter adds up6
Estimates use exchange rates as of September 5, 2026
Payment
Tap for where to get the app
Quick facts
Heads-up
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Do not follow anyone offering a ride inside the terminal
At Barajas, walk out to the official rank outside the arrivals area. Official cabs are white with a red diagonal band and the city crest on the doors. Do not follow anyone touting for a ride inside the terminal. Once moving, check the driver has started the meter, and ask for an invoice so you have something to complain with.
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Nothing outside the published tariff can be charged
A driver may charge only what appears in the tariff table the city publishes. Extras that are not in that table - a luggage fee, a card surcharge, an "airport fee" - cannot be demanded for any kind of trip, and the regional rules say so in those words. The table contains the starting fare, distance, time, the pickup charge and the 24 and 31 December night supplement. The one exception is a road toll - when you pre-book at a quoted price on a route that uses one, the booking record says so and the toll is added to the final amount.
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The 33 euro airport flat fare assumes a direct trip
The 33 euro covers a direct trip by the most direct or suitable route between where you get in and where you get out. Waiting or intermediate stops count only if they are on that route and last no longer than getting people in and out. If the cab leaves the route to stop, the first stop inside the M-30 is treated as the end of the trip, and the meter runs on the normal tariff from there. Two hotel drop-offs, or letting a companion out on the way, fall outside the flat fare. Successive stops inside the airport grounds are included in it.
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A VTC may only carry a passenger who booked
The regional rules say a VTC may only drive with a passenger on board while performing a service contracted beforehand. So they do not stop for a raised hand, and you cannot negotiate your way into one that is parked. If you want one, book it in the app first.
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Where a fare dispute goes
A dispute about the amount you were charged goes to the transport arbitration board, the Junta Arbitral del Transporte, rather than to a city desk. Anyone who took a taxi in Madrid may bring a disagreement about the service or the fare to it. Get the receipt, with its number and timestamp, before you leave the cab.
